Return policy

30-Day Money-Back Guarantee

We want you to love your purchase. If you’re not satisfied, we offer a 30-day money-back guarantee from the date you receive your order.

To be eligible for a return:

• The item must be in good condition

• You must contact us within 30 days

To start a return, email us at Mathias@aromatrain.com with your order number and the issue, and we’ll assist you right away.

Refunds:
Once your return is approved and processed, the refund will be issued to your original payment method.

Damaged or wrong items:
If your item arrives damaged or incorrect, contact us within 48 hours and we will replace it free of charge.